Privacy Policy

Information We Collect

Urban Lens collects limited personal information necessary to deliver a seamless urban-focused content experience. This may include names, email addresses, and analytical data about site engagement such as article views and reading patterns. Information is gathered through voluntary subscriptions, contact forms, and cookies that help us understand reader interests in urban topics.

How We Use Your Information

Collected data is used exclusively to enhance user experience, tailor content recommendations about urban development and design, and improve our editorial coverage of city-related topics. Urban Lens may also use information to send urban insights newsletters or respond to inquiries when explicitly requested by the user. We never sell or trade user data and limit its use to internal operational purposes only.

Data Protection & Security

Urban Lens employs secure servers, encrypted connections, and regular security assessments to protect all stored data. Access to personal information is restricted to authorized team members who are bound by confidentiality agreements. While we implement robust security measures, users acknowledge that no digital platform can be guaranteed completely secure.

Data Sharing & Third Parties

We may use trusted third-party services for hosting, analytics, and communication delivery. These partners operate under strict privacy and security standards and are authorized to use data only as needed to perform contracted services. Urban Lens does not share user information with advertisers or unrelated external organizations.

Your Rights & Choices

Users have the right to access, update, or request deletion of their personal information at any time. You can unsubscribe from urban insights newsletters or manage cookie tracking through browser settings or by contacting us directly. Urban Lens complies with all applicable data protection regulations, including the UK GDPR, and maintains a commitment to user control and transparency.

Data Retention

Urban Lens retains personal information only as long as necessary to provide ongoing services or meet legal requirements. Non-essential data, such as browsing analytics, may be anonymized or deleted after a defined period. Users who wish to have their information removed can contact us for prompt deletion in accordance with our data retention policy.